Terms and Conditions judimpo — Complete Platform User Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and judimpo ("Platform", "We"). This document governs all aspects of your use of the judimpo.vu website and all services provided through it.

By creating an account, making a deposit, or simply browsing the judimpo website, you confirm that you have read, understood, and agreed to be bound by all terms set out herein. Acceptance of these terms is an absolute condition for using judimpo's services in any capacity.

Judimpo reserves the right to amend, add, or remove any part of these Terms at any time without prior notice, provided that registered users are notified via email or in-platform notification. Continued use after such changes take effect will be deemed acceptance of the updated terms.

To register and use judimpo's services, you must meet all of the following eligibility requirements:

• You are of age at least 18 years old on the registration date.
• You are registering in your own personal capacity, and not on behalf of any other individual or entity.
• You are not subject to any local or international legal restrictions that prohibit you from using online casino services.
• You are not currently on any self-exclusion list from any gambling platform.
• You are not considered an individual affected by uncontrolled gambling problems.

Each user is only permitted to hold one (1) judimpo account active at any one time. Holding multiple accounts — whether directly or through a proxy — is a serious violation that may result in the suspension of all associated accounts and forfeiture of all balances.

During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, email address, and a valid phone number. judimpo will not be held responsible for any issues arising from inaccurate registration information provided by the user.

Before the first withdrawal is processed, users are required to complete the Know Your Customer (KYC) process by submitting valid identification documents. Accepted documents include:

• Malaysian Identity Card (MyKad) — front and back
• Valid international passport
• Bank statement or utility bill as proof of address (not older than 3 months)

The KYC process is typically completed within 1–2 business days. Once verified, users do not need to repeat the process for subsequent withdrawals unless personal information changes or additional security requirements arise.

Judimpo supports a range of payment methods popular in Malaysia, including DuitNow, FPX, Touch 'n Go, Boost, and GrabPay. All transactions are processed in Malaysian Ringgit (MYR). Deposits are credited to your account within minutes once payment is confirmed by the payment gateway.

Withdrawal conditions are as follows:

• Withdrawals are only permitted to the same payment method used for the deposit, except in special circumstances determined by judimpo.
• Completed KYC verification is a mandatory requirement before any withdrawal can be processed.
• Minimum and maximum daily withdrawal limits vary according to membership tier and chosen payment method.
• Judimpo does not charge processing fees for standard withdrawals. However, third-party payment service providers may apply their own fees, which are beyond judimpo's control.

Judimpo reserves the right to delay or withhold withdrawals if there is any suspicious activity, additional verification requirements, or an ongoing dispute under investigation. In such cases, users will be notified via email or account notification.

All bonuses and promotions offered by judimpo — including welcome bonuses, cashback, reload bonuses, and festive offers — are subject to wagering requirements and specific terms stated alongside each offer.

General terms applicable to all judimpo bonuses:

• Bonuses may only be claimed once per user unless otherwise stated.
• Wagering requirements must be met within the specified time frame, failing which the bonus will automatically expire.
• Different games may contribute varying percentages toward the wagering requirement — this information is clearly stated in the terms of each promotion.
• Judimpo reserves the right to cancel or modify any bonus if there is evidence of abuse or fraud.
• Withdrawing your bonus balance before the wagering requirement is fully met will result in the cancellation of that bonus.

For more information on current promotions and their specific terms, please refer to the promotions page in your account or contact the judimpo support team.

All games available at judimpo are supplied by licensed software providers using independently audited RNG (Random Number Generator) technology. Every game outcome is fully random and free from any external influence.

The following are strictly prohibited when using the judimpo platform:

• Use of automation software, bots, or third-party tools that influence game outcomes.
• Exploiting technical vulnerabilities or system bugs for unauthorized gain.
• Collusion between players to manipulate the outcome of table games or Live Casino.
• Taking screenshots or video recordings of Live Casino tables and sharing that content publicly without judimpo's written permission.

Judimpo reserves the right to void any bets or wins if there is evidence of a technical error, system malfunction, or outcomes resulting from abnormal circumstances beyond the platform's control. In such cases, the affected bets will be returned to the user's account balance.

As a judimpo user, you are fully responsible for:

• Keeping your password and account login credentials confidential. judimpo will not be held responsible for any losses arising from unauthorized access caused by the user's own negligence.
• Ensuring all information provided to judimpo is accurate and up to date.
• Using the judimpo platform only for lawful personal entertainment purposes.
• Complying with all relevant laws and regulations applicable to you at your location.
• Reporting any suspicious activity or security issues you detect to the judimpo support team.

You agree that judimpo is an entertainment platform and all wagering is done at your own risk. Play within your means and make use of the self-control tools provided by judimpo if needed.

Judimpo takes the responsibility of protecting users' personal information seriously. All data is collected, processed, and stored in accordance with the judimpo Privacy Policy, which forms part of these Terms.

In summary, judimpo:

• Protecting all personal data with banking-grade 256-bit SSL encryption.
• Does not sell, rent, or share your personal information with third parties without your consent, except as required by law.
• Using your data solely for identity verification, payment processing, and improving user experience.
• Maintaining records of transactions and gaming activity for audit, legal compliance, and dispute resolution purposes.

For more detailed information on how we handle your data, please refer to the Privacy Policy us.

Judimpo reserves the right to suspend, restrict, or close any user account with or without prior notice under the following circumstances:

• Confirmation that the user was under 18 years of age at the time of registration.
• Ownership of multiple accounts by a single individual.
• Providing false or misleading information during the registration or KYC process.
• Fraud, money laundering, or any other illegal activity.
• Use of automation software or unauthorized system exploitation.
• Security breaches or attempts to hack judimpo's systems.
• Conduct that violates these Terms or that harms other users or the integrity of the platform.

Users may also request voluntary closure of their account at any time by contacting the judimpo support team. Any valid balance will be processed for withdrawal once all compliance requirements are met.

Judimpo provides its platform on an "as is" basis and makes no guarantee that the platform will operate without interruption, be error-free, or fully meet any specific user requirements.

Judimpo shall not be liable for:

• Any financial losses incurred as a result of wagering activity on the platform.
• Service disruptions caused by factors beyond our control, such as internet failures, power outages, or cyberattacks.
• Actions by third parties including game software providers, payment providers, or any party that is not a judimpo staff member.
• Loss of data or information caused by unforeseen technical failures.

In any circumstances, judimpo's maximum liability to any user is limited to the total amount deposited by that user in the 30 days prior to the liability claim being made.

Judimpo reserves the right to amend these Terms and Conditions at any time. When material amendments are made, judimpo will notify registered users via their registered email or through an in-platform notification at least seven (7) days before the changes take effect.

It is the user's responsibility to review the Terms and Conditions periodically to stay informed of the latest updates. The most recent update date is always displayed at the top of this document.

If you disagree with any amendments made, you have the right to close your account before the changes take effect. Continued use of the judimpo platform after the effective date of any changes constitutes acceptance of the amended terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the judimpo team is ready to assist. You can reach us via:

• Live Chat: Available on the platform 24 hours a day, 7 days a week.
• Email: support@judimpo.vu — we promise to reply within 24 hours.
• FAQ: Visit page FAQ us for answers to the most frequently asked questions.